How culture takes root

Inspired by the folks at Obvious, with whom I spent a memorable five years, and their playbook in the public domain, Obvious U, I am sharing insights on organisation building. How culture takes root Inspired by the folks at Obvious, with whom I spent a memorable five years, and their public-domain playbook, Obvious U, I’m… Continue reading How culture takes root

Psychological safety, by design

Safety is not softness. It is the precondition for the honest disagreement that good decisions require — and it can be engineered. Psychological safety is the shared belief that it is safe to take interpersonal risks — to ask the naive question, admit the mistake, challenge the senior person in the room. It is the… Continue reading Psychological safety, by design